A set of proven processes
At Dovetail we have extensive experience and a track record of excellence in implementing payments solutions for a wide variety of clients. This has resulted in a strong set of proven, streamlined processes, designed to get our clients to market as quickly as possible with minimal risk. With the rich business and technical configuration available for all Dovetail solutions, these processes minimize the need for coding by the client or Dovetail.
A proven streamlined implementation methodology
With all implementation projects starting with one of Dovetail’s best-in-class solutions, the focus is on configuration. The timescale from needs identification to delivery sign-off is far shorter than you might expect.
Systematic innovation and client partnership
With all our solutions based on the Dovetail Transaction Architecture all of our clients continue to benefit from our latest enhancements.
A strong track record of delivery excellence
Dovetail has the ability to handle major transformational change right through to smaller configuration changes.
Add our strong 24×7 help desk for production support, full ITIL incident management and regular service reviews and it’s easy to understand why Dovetail’s proven processes are so important for our clients in delivering advantage.